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Terms and Conditions

Overview

These Terms and Conditions govern your use of the website and services provided by SJ Adams Insurance, Inc. ("we," "our," or "us") at www.sjadamsinsurance.com. By using our website or contacting us for services, you agree to these terms.

Services

SJ Adams Insurance, Inc. is an independent insurance broker offering a range of personal and commercial insurance products. We act as an intermediary between clients and insurance carriers and do not underwrite insurance policies directly.

Text Messaging Terms

By providing your mobile phone number and consenting to receive text messages from SJ Adams Insurance, Inc., you agree to receive informational text messages including follow-up communications related to your inquiries and billing notifications.

  • Message frequency: Varies based on your interactions with us.
  • Message and data rates may apply.
  • To get help: Reply HELP to any message or email us at service@sjadamsinsurance.com.
  • To opt out: Reply STOP at any time to cancel. You will receive a confirmation message and no further messages will be sent.

Accuracy of Information

We strive to provide accurate and up-to-date information on our website. However, insurance products, coverage options, and pricing are subject to change. Nothing on this website constitutes a binding insurance quote or guarantee of coverage. Please contact us directly for current information.

Limitation of Liability

SJ Adams Insurance, Inc. is not liable for any damages arising from your use of or inability to use this website, or from reliance on any information provided herein. All information is provided "as is" without warranty of any kind.

Third-Party Links

Our website may contain links to third-party websites for your convenience. We do not endorse or assume responsibility for the content, privacy practices, or terms of any third-party sites.

Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Continued use of our website or services constitutes acceptance of the revised terms.

Contact Us

If you have questions about these Terms and Conditions, please contact us at:

SJ Adams Insurance, Inc.
service@sjadamsinsurance.com

Effective Date: March 25, 2026

Privacy Policy

Introduction

SJ Adams Insurance, Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website at www.sjadamsinsurance.com or contact us for insurance services.

Information We Collect

We may collect the following types of personal information:

  • Name
  • Mailing address
  • Email address
  • Phone number
  • Other contact information you voluntarily provide

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and service requests
  • Provide insurance quotes and related services
  • Send billing notifications and account-related communications
  • Communicate with you via phone, email, or text message as permitted
  • Comply with applicable laws and regulations

Text Messaging

If you provide your mobile phone number and consent to receive text messages from us, we may send you follow-up communications related to your inquiries or billing notifications. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.

How We Share Your Information

We do not sell your personal information. We may share your information with insurance carriers, underwriters, or other parties as necessary to provide the services you have requested, or as required by law. We do not share your information with third parties for their own marketing or promotional purposes.

Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You may opt out of receiving text messages from us at any time by replying STOP to any message we send. To opt out of other communications or to request that we update or delete your information, please contact us at service@sjadamsinsurance.com.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our website or services after any changes constitutes your acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

SJ Adams Insurance, Inc.
service@sjadamsinsurance.com

Effective Date: March 25, 2026

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Universal Property and Casual

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Travelers Insurance

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We’ve just rebuilt our website, so maybe you have a bookmarked link that no longer works. If you need a quote, our quote tools are all here now.

Need to make a payment? Online payment info is now in the Policy Service Center.

If you need to make a claim, those links are also in the new Policy Service Center.

Certificate Request Received…

We'll process your request for a certificate of insurance as quickly as possible.

Thank you for your quote request!

​We’ll review your information and a licensed agent will contact you within the next business day.

Thank you for your inquiry!

​We’ll be in touch as soon as possible.

Other Resources

​Other insurance related resources.

Request a Certificate of Insurance

Request a certificate of insurance by completing the linked form.

Online Billing/Payments

Links to providers’ bill pay/account access pages.

File A Claim

Links to provider claims web pages and/or phone numbers.

​Please don't hesitate to contact us if you have any questions about your claim.

Contact Us

We’re ready to serve your insurance needs!

Our Office
Our Office

Policy Service Center

​Online Resources for our clients.

Life Insurance

​Do you have the coverage you need?

Your family and friends may offer your family the emotional support that they need. However the light bill, rent or mortgage will still be due. Do you want your family to drastically reduce their standard of living upon your passing?

Will your husband, wife or children have the financial resources they need to live comfortably, pay for education and to retire? We offer a broad range of products to meet your specific needs: whether it is whole, term, or adjustable premium life insurance

Business Insurance

S J Adams offers business solutions that protect your business interests.

You have worked hard to build your business; you don’t want to just give it over to someone else, right? S J Adams offers business solutions that protect your business interests. We take the time to get to know our clients and their needs. The level of service provided by our experienced and trained staff is unmatched.

Call us today for a no commitment free insurance consultation.

Auto, Home and Personal Insurance

By offering a wide-range of policies, we are able to find the perfect match for your needs.

Get a Quote

Get started with a quote from SJ Adams Insurance.

Some of the links below lead to an online quote service and will open in a new window. 

Testimonials

We're proud of our focus on customer service... see what our clients are saying!

Our Team

​Our team is always there to give the extra service to exceed your expectations...

About Us

Taking the confusion out of insurance choices since 2005.

SJ Adams Office
Our office at 203 West Millbrook Rd, Raleigh NC

Emphasis on Customer Service

Customer service is very important to us. When looking at insurance, a client needs help not only looking at what is available for the cost, but also what coverages they need specifically for them. We educate our clients on the available options and let them make the decisions on what they want.

SJ Adams Insurance offers a wide range of products: Home, Auto, Life, Business, GL, Workers Comp, Commercial Auto, and Bonding.

Follow up is our specialty...

Individual and family needs change over time and we will make sure that your insurance coverage adapts to meet those needs. New house? No problem. New baby? We’ll help you choose the right coverage. Accident? DUI? We’ll keep you covered. AND…save you money.

Whether you need business or personal insurance coverage, or want to review your life insurance needs, S J Adams Insurance has a product to fit your budget. Have you had an insurance review lately?

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